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Hospital Admissions

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Contact Details

Richtec Consultancy
Phone: 019-787 1313
No. 11-01, Jalan Mutiara Emas 2A, Taman Mount Austin, 81100 Johor Bahru, Johor
Hospital Admissions

A person is admitted to the hospital overnight because they are too sick to stay at home, requires 24-hour nursing care, and is receiving medications as well as tests and surgery that can only be done in a hospital setting.

The procedure of recognition is carried out before people are taken to their rooms. The personal information of a patient is recorded and stored in the hospital's computer system.

Guide to Hospital Admissions Charges

There are additional charges to consider in addition to the actual treatment costs:

  • Kits for admission

  • Nursing assistance

  • Fees for monitoring

  • Laundry and meals

  • Ward rounds

  • Ward charges

  • Fees for registration and admission

Questions About Hospital Admissions 

When it's time to go to the hospital, it's important to ask the doctor the correct questions about your medical treatment so you can make better decisions and follow a well-informed hospital admissions guide. When speaking with your doctor, make sure to ask the following questions:

  • How long do you think I'll be there?

  • Is it possible for me to choose my doctor, and if so, who would it be?

  • What are the possible outcomes if you don't get treatment?

  • What are my recovery choices, as well as the advantages and disadvantages of each?

AIA Medical Card App & AIA Panel Clinics

AIA medical card panel clinics list can be found in the AIA app. This AIA medical card app is free to download from the Google and Apple app stores.

After you've downloaded and activated the app, you can look for AIA panel clinics near you to get your red, green, or normal cards. This AIA panel clinic list is extensive and maintained on a regular basis via the app.

Guarantee Letter

Medical cards help you to walk to the hospital without having to worry about your wallet, but this does not always happen. Along with medical cards, a letter of guarantee is needed – particularly in more severe medical cases.

The purpose of a guarantee letter:

  • Cashless admission process at panel hospitals

  • Ease admission to non-panel hospitals

  • Daycare surgery

  • 24-hours availability

  • Makes it easier to travel abroad

Guidance on Claims Processing

Multiple administrative and customer service levels are involved in claims management guidance, including analysis, investigation, correction (if necessary), remittance, and denial of the application.

When a healthcare provider treats a patient and sends a bill for services rendered to a specified payer, which is typically a health insurance corporation, medical billing insurance claims collection begins. AIA has an AIA eClaims mechanism that lets them process claims more quickly.

The following are the goals of this claim processing guidance:

  • To ensure faster claim processing and, as a result, a positive customer claim experience.

  • To reduce claim pending period, as well as rejections due to specific requirements not being met. For example, due to missing or incorrect documents or facts.

Get professional advice

Contact our representative to receive personalized insurance advice and begin your journey with us today. Call Felicia Fong (+6019-7871313) to receive the best insurance advice for you and your loved ones.
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